Returns & Exchanges
We want you to love your Blu Dot designs, which is why we offer a 30-day return window for items in original condition. If a piece isn't quite right for your space, we've made the return and exchange process straightforward and transparent.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer service team within 30 days of delivery to start your return or exchange process.
- 2.Prepare for Pickup or Shipping
Repackage your items in their original packaging to ensure they are protected during transit; for larger furniture items, we will help coordinate a professional pickup.
- 3.Inspection and Processing
Once your items arrive back at our warehouse, our team will inspect the condition of the furniture to ensure it meets our resale standards.
- 4.Receive Your Refund
After a successful inspection, we will issue a refund to your original payment method, minus any applicable return shipping or restocking fees.